Ordering System

What is an ordering system?

An ordering system (adisyon system) is restaurant software that digitally manages the whole process, from sending the order taken at the table to the kitchen through to closing the bill. The lost orders, illegible handwriting and unbalanced tills at the end of the day that come with paper bills disappear with a digital system: every order is recorded against a table, a waiter and a time.

Ordering with Mayday: software + hardware + installation

Mayday Bilişim does not deliver the ordering system as a software license alone, but as a complete, working whole. We inspect your business on site, choose the till computer, kitchen printer and waiter devices, set up the software for your menu, train your team and stand by you on opening day.

Our group has two ordering software products, and we recommend one according to your needs:

• Mayday POS — a hybrid structure combining desktop and cloud. It runs locally on the till computer, so sales do not stop when the internet goes down; data syncs to the cloud once the connection returns.
• Orva POS — a fully cloud-based ordering and POS system; it keeps working when the internet is down and can be accessed from anywhere. Details: orvapos.com.

What does the ordering system include?

Table and floor management

Your floor plan appears on screen exactly as it is: occupied, empty, bill-requested and reserved tables are separated by color. Moving tables, merging them and splitting bills takes a few taps.

Orders, options and kitchen

Options and extras (doneness, sauce, portion size) are defined for products. When an order is confirmed, it goes automatically to the relevant kitchen or bar printer; the kitchen sees at once which table is waiting for what.

Payment, discounts and complimentary items

Cash, card and split payments are accepted; discounts, complimentary items and service/cover charges are applied on the record. With fiscal cash register (ÖKC) integration, the fiscal receipt is issued directly from the till.

Delivery and QR menu

For phone orders, the calling customer's record (Caller ID) appears on screen, and delivery and courier tracking are handled in the same system. With the QR menu, customers view the menu on their own phones.

Reports and owner dashboard

Daily revenue, best-selling products, and sales by waiter and by hour are reported. The business owner follows sales from the mobile owner dashboard without being on the premises.

Paper bills vs. digital ordering

• Errors: Illegible orders on paper get prepared wrongly in the kitchen; digitally, the order reaches the printer exactly as entered.
• Losses: A paper slip can get lost; digitally, every item is recorded with the waiter and the time.
• Speed: Closing, splitting and discounting a bill takes seconds digitally.
• Control: End-of-day figures and stock are based on actual sales instead of estimates.

What determines the price

The cost of an ordering system varies by business, so instead of a fixed price we give a clear quote after a site survey. The main factors that shape the quote are: the number of till and waiter devices, the number of kitchen/bar printers, fiscal cash register (ÖKC) integration, the number of branches, delivery needs, and whether your existing hardware can be reused.