+905013637575

24/7 support · on-site service in 81 provinces

Skip to content
Mayday Bilişim

Technical Service and Maintenance

24/7 phone, WhatsApp and remote connection support; on-site service in 81 provinces when needed. Maintenance and fault resolution for the systems we install, through a single point of contact.

Who is it for?

All businesses and facilities that use Mayday systems.

What problem does it solve?

Prevents being unable to find a contact person when a fault occurs, being caught between software and hardware vendors, and long downtime.

Benefits

  • 24/7 phone and WhatsApp support
  • Fast resolution through remote connection
  • On-site service in 81 provinces
  • One point of contact for software and hardware

Use cases

  • Resolving a register software issue remotely during peak hours
  • Replacing a faulty receipt printer on site
  • Periodic check of a camera recorder

One point of contact when something breaks

When the register stops, the printer does not print receipts or the camera is not recording, it matters to know whom to call. Both the software and the hardware of the systems we install are with us; you do not have to go back and forth between companies to find the source of the problem.

Support channels

  • Phone and WhatsApp: A support line available 24/7.
  • Remote connection: Most software issues are resolved within minutes when our team connects remotely.
  • On-site service: On-site service in 81 provinces for hardware faults that cannot be resolved remotely.

Periodic maintenance

Tasks such as disk and recording checks on camera systems, cleaning and printer maintenance on POS hardware, and software updates can be planned as part of periodic maintenance. We define the maintenance scope together according to how busy your business is.

Key features

  • 24/7 on-site service

Frequently asked questions

What should I do if a fault occurs at night or on the weekend?
You can reach our support line 24/7 by phone or WhatsApp. Most issues are resolved through a remote connection.
Which provinces do you provide on-site service in?
We provide on-site service in all 81 provinces of Turkey.

Related products

Ordering System
POS & Ordering Systems

Ordering System

An order and bill management system for restaurants and cafes that brings tables, orders, kitchen and payment onto a single screen: software, hardware, installation and on-site service in all 81 provinces.

Request a quote for pricing
POS System
POS & Ordering Systems

POS System

A turnkey POS system with a touchscreen till, software, fiscal cash register (ÖKC) integration and peripherals, for grocery stores, retail shops and restaurants.

Request a quote for pricing
Barcode System
Barcode Systems

Barcode System

Barcode sales, stock tracking, label printing and barcode scale integration for grocery, retail and manufacturing businesses, installed and ready to run.

Request a quote for pricing
Security Camera System
Security Camera Systems

Security Camera System

AHD and IP security camera systems for businesses, factories and buildings; survey, camera placement plan, recorder, mobile monitoring and on-site service.

Request a quote for pricing